General Terms and Conditions

This page sets out the rules that govern use of Orbit Spins. It explains our relationship with players in Canada, what we expect from account holders, and how we handle promotions, payments and disputes. By registering and using the site you agree to follow these terms along with any specific promotional or payment terms displayed in the cashier or promotions area.

Account responsibilities

Account holders must provide accurate, current and complete personal information and keep it updated. You are responsible for maintaining the confidentiality of your login details and for all activity under your account. Notify us immediately if you suspect unauthorised access. We may suspend or close accounts for fraud, multi-accounting, identity issues or other breaches of these terms.

Eligibility requirements

Only individuals who meet the minimum legal gambling age in their province or territory may register and play. You must be the named owner of any payment methods used and must not be located in a restricted jurisdiction. We may require identity and address verification (KYC) before allowing deposits, play or withdrawals. Failure to complete verification can result in restricted access or account closure.

Acceptable platform use

Users must not attempt to manipulate games, use bots, exploit bonuses, or otherwise act in a way that harms the integrity of the platform. Use of VPNs to bypass geo-blocking, collusion, chargebacks and any deceptive practices are prohibited. We reserve the right to take action, including reversal of transactions, forfeiture of winnings and account closure, where abuse or suspicious activity is detected.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms displayed with each offer. General rules may include wagering requirements, maximum bet limits during bonus play, eligible and excluded games, expiry periods and withdrawal conditions. Only one active bonus may apply unless a promotion states otherwise. Abuse of promotional offers may lead to bonus cancellation and forfeiture of related winnings.

Deposits and withdrawals

Available payment methods, limits and processing times are shown in the cashier and may vary by player and jurisdiction. We may require full KYC before processing withdrawals. Withdrawal requests may be subject to review and hold periods for compliance checks. Large payouts may be paid in instalments where necessary. Any fees charged by banks or payment providers are the responsibility of the player unless stated otherwise.

Dispute resolution

If you have a concern about your account, a game result or a transaction, contact [email protected] with relevant details. We will investigate and aim to resolve issues promptly. If a satisfactory resolution is not reached, we will outline further escalation steps in our response. Our decisions are made in line with these terms and any applicable law.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified to registered players through the site or by email. Continued use of Orbit Spins after changes are posted constitutes acceptance of the revised terms. It is your responsibility to review the terms periodically.