Orbit Spins Casino – Responsible Gambling Tools & Support
We are committed to safer play and to protecting our players in Canada. Our goal is to help you keep gambling fun and under control by offering clear tools, practical limits, and easy access to help when you need it. If you ever feel gambling is becoming a problem, we encourage you to use our account controls or contact support for immediate assistance.
Player protection principles
We take a preventative approach to player safety. We promote responsible behaviour, verify age and identity where required, and monitor account activity for signs of risk. We will act quickly if we identify patterns that suggest harm, and we work to make safe-play tools simple to use and widely available.
Activity-control tools
You can manage play directly from your account or by contacting our support team at [email protected]. Available options include adjustable deposit limits, loss limits, session and timeout settings, and temporary or permanent self-exclusion.
Deposit limits
Set daily, weekly, or monthly deposit limits on your account to control how much you add. Limits are applied immediately once set and can only be reduced after a waiting period to prevent impulsive changes.
Loss limits
Loss limits help you cap net losses over a chosen period. These controls are designed to complement deposit limits and give another layer of protection against overspending.
Time limits and account breaks
Use session timers and short account breaks to limit how long you play in a single sitting. Time-outs can be set for hours, days, or weeks and take effect as soon as they are confirmed.
Self-exclusion
If you need a longer break, request self-exclusion through account settings or by contacting [email protected]. Self-exclusion can be temporary or permanent and will restrict access to your account and promotional communications during the exclusion period.
Signs of problematic behaviour
- Spending more than you can afford or chasing losses
- Skipping responsibilities to gamble or feeling restless when unable to play
- Hiding gambling activity from friends or family
- Increasing deposits or removing limits frequently
- Using gambling to cope with stress, anxiety, or depression
Tips for maintaining control
Keep a budget for entertainment and stick to it, set and enforce deposit and loss limits, take regular breaks, avoid borrowing to gamble, and discuss concerns with someone you trust. Make use of session reminders and the account tools we provide.
Professional help and support organisations
If you need more support, contact your provincial problem gambling helpline - for example, ConnexOntario in Ontario - or national services available in Canada. These organisations provide confidential advice, counselling, and referral services. If you want us to restrict or close your account, contact [email protected] and we will assist quickly and respectfully.